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Privacy Policy
July 1, 2022 I. Introduction Cloudica LLC (“Company” or “We”) respects your privacy and is committed to protecting it through Our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the Website Cloudica.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy applies to information we collect:
  • On this Website.
  • In email, text, and other electronic messages between you and Us.
This policy does NOT apply to information we collect:
  • Offline or through any other means, including on any other Website operated by Company or any third party; or
  • Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.
This policy also does not apply to information we collect:
  • When you use our Cloudica Software as a Service tool (the “SaaS”).
  • Through the Desktop App which provides dedicated non-browser-based interaction between you and the SaaS.
For information about our policy concerning the above information, please see our SaaS agreement and the documentation for our SaaS offering. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website or the SaaS, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. Capitalized terms not defined in this Policy are defined in our Terms of Use.
II. Children Under the Age of 18 Our Website is not intended for children under 18 years of age. No one under the age of 18 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use this Website; do not register on the Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 18 without verification of written parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at privacy@cloudica.com.
III. Information We Collect About You and How We Collect It We may collect several types of information from and about users of our Website, including information:
  • By which you may be personally identified, such as name, postal address, email address, telephone number, credit card information, or any other identifier by which you may be contacted online or offline (“personal information”);
  • That is about you but individually does not identify you, such as usernames; and
  • About your Internet connection, the equipment you use to access our Website 
We collect this information:
  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site, the SaaS or the Desktop App. Information collected automatically may include usage details, IP addresses, and information collected through cookies, Web Beacons, and other tracking technologies.
  • From third parties; for example, when you interact with advertisers on our Website or applications on third-party Websites and services. 
IV. Information We Collect Through Automatic Data Collection Technologies As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
  • Details of your visits to our Website, including traffic data, location data, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and Internet connection, including your IP address, operating system, and browser type.
We also may use these technologies to collect information about your online activities over time and across third-party Websites or other online services (behavioral tracking). At the end of this Policy, we have information on how you can opt out of behavioral tracking on this Website and how we respond to Web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.  The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer or the local storage of your tablet or smartphone. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies. Certain features of our Website may use locally stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
  • Web Beacons. Pages of our Website and our emails may contain small electronic files known as Web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity). 
V. Third-Party Use of Cookies and Other Tracking Technologies Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies (alone or in conjunction with Web Beacons or other tracking technologies) to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different Websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.  We do not control these third parties’ tracking technologies or how they may be used. However, below is a list of our third party business partners, the services they provide, and their privacy policies. 
VI. How We Use Your Information We use information that we collect about you or that you provide to us, including any personal information:
  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it. 
  • To provide you with notices about your account and subscription, including expiration and renewal notices.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To allow you to participate in interactive features on our Website.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.
We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (the order or registration form) and adjust your user preferences in your account profile. For more information, see Choices About How We Use and Disclose Your Information.
VII. Disclosure of Your Information We may disclose aggregated information about our users and information that does not identify any individual, without restriction. We may disclose personal information that we collect, or you provide as described in this privacy policy:
  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Cloudica LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Cloudica LLC about our Website users is among the assets transferred.
To third parties to market their products or services to you, if you have consented to these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Your Choices About How We Use and Disclose Your Information.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
We may also disclose your personal information:
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use on www.cloudica.com and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Cloudica LLC, our customers, or others.
VIII. Your Choices About How We Use and Disclose Your Information We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 
  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Informational Material or Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to provide information we consider to be useful to our users, or to promote our own or third parties' products or services, you can opt-out by checking the relevant box located on the form on which we collect your data, or at any other time by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes, by checking unsubscribe on any emails you receive from us, or by sending us an email stating your request to privacy@cloudica.com. If we have sent you a promotional email, and you want to opt out, click on the unsubscribe link at the bottom of our email.
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative here or on the Digital Advertising Alliance website here. Accessing and Correcting Your Information You can review and change your personal information by logging into the Website and visiting your account profile page. You may also send us an email privacy@cloudica.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
IX. Additional California Privacy Rights If you are an individual residing in California, and not accessing the Website or using the Services for business purposes, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, please see a copy of the California Consumer Privacy Act (CCPA) here. California's “Shine the Light” law (Civil Code Section § 1798.83) does not apply to business Internet users. However, we are advising you that if you are a resident of California and on our Website for non-business, personal, family, or household purposes only, you may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please email us at: privacy@cloudica.com.
X. Additional EU and UK information Cloudica LLC is based in the United States, and data we collect is stored on servers located in the United States. We do not knowingly collect any information from anyone outside of the United States. and the information we collect is governed primarily by U.S. law. Not all countries have the same legal requirements concerning data protection. We comply with U.S. laws. If you are located, for example, in the European Economic Area or Switzerland, any automatically gathered information will be transferred to the United States, which may not provide the same level of protection as your local data protection laws. In such cases, we rely on suitable personal information transfer safeguards. You may have the right to request a copy or information about those safeguards by contacting us at http://www.cloudica.com.
XI. Data Security We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secured servers hosted by Google Cloud Platform (GCP) privacy policy is found here: https://cloud.google.com/terms/cloud-privacy-notice Payment transactions are handled through Stripe and their privacy policy is found here. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
XII. Changes to Our Privacy Policy It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page at www.cloudica.com. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.
XIII. Contact Information To ask questions or comment about this privacy policy and our privacy practices, contact us at: privacy@cloudica.com
Contact Phone: (412) 212-3096‬ Email: support@cloudica.com   Location: Pittsburgh, Pennsylvania, USA Follow us facebook_logo linkedin_logo
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