How to Cancel My Licensed Account?

If you need to close your Cloudica™ workspace, account owners can delete the account directly from the Settings menu.

Warning: Deleting your account is permanent and irreversible. Once deleted, all workspace data, team records, screenshots, and history will be erased and cannot be recovered. You will need to create a brand-new account if you decide to return.

Steps to Cancel and Delete Your Account

Click your Avatar / User Menu icon in the upper-right corner of your web dashboard and select Settings.
From the left sidebar panel, click Account Settings.
Find and click Delete Account on the right panel.
If your account has an unpaid balance, a window will appear displaying the amount due. Click Pay Now to settle the balance. Once paid, you can proceed with the cancellation.
Follow the final on-screen prompts to permanently delete your workspace.

Permissions Note: Only the Account Owner has the authority to view account settings and delete the account.