How to Recheck the App’s Permission Settings

Sometimes, during the initial permission setup of the Cloudica™ Desktop App, you might accidentally skip steps or deny certain permissions. This can lead to:

Missing screenshots or snapshots
Inactive keyboard/mouse tracking
Incomplete monitoring data
Features not working properly

Fortunately, you can easily recheck and correct these settings.

When Should You Recheck Permissions?

You should recheck permissions if you notice any of the following:

No screenshots or keystroke activity
App is not recording presence during idle state
Any part of the monitoring process seems to be failing

Steps to Recheck Permission Settings

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Open the Cloudica™ Desktop App.
On the Menu Bar, click File.
Select Permissions.
Click Recheck Permission Settings.
Follow the guided permission setup prompts.
When prompted, enter your username to log in again.

This process will walk you through granting or restoring access to:

Location
Camera
Microphone
Screen recording
Keyboard and mouse
Disk storage
Application usage (automation)

Note: For a detailed guide on setting up permissions, view the walkthrough for your system: