How to Use Search Filter

The Search Bar located in the top header of your Cloudica™ web dashboard serves a dual purpose: quickly locating team members or instantly finding support articles without leaving your workspace.

1. Search Users (Default View)

By default, the search bar acts as a user filter to quickly highlight an individual employee's data.

Click the search bar in the header and start typing the team member's name.
Matching names will instantly populate in the search drop-down container as well as filter the Online Users List.
Click on the user's name from the results container to load their specific data view.

UI Layout Note: When User Search is active, the left panel automatically hides, and quick-filter controls (such as the Date Picker) move to the top header for easier access.

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To learn more about the search function from each module, go to the following articles:

2. Search Help Desk

You can also search the Cloudica™ knowledge base directly from the dashboard to find FAQs, tutorials, and setup guides.

Hover your mouse over the Magnifying Glass icon inside the search bar, then select Search Help Desk from the drop-down menu.
Type the topic, keyword, or feature you need help with into the input box.
Review the matching help articles in the results container and click any title to read the full guide.

Want to learn more about navigating your dashboard? Read How to Use the Data Menu.